Twilio AI integration
Connect Twilio and your AI employee can text — sending confirmations, reminders, and alerts from your business number, and reading the replies that come back.
- Texts that get read — Reminders and confirmations go out by SMS, where open rates beat email by a mile.
- Your business number — Messages come from the number your customers already know, not a random shortcode.
- WhatsApp on the same wire — The same employee sends WhatsApp through your Twilio sender when that fits better.
- Replies read — Inbound messages get pulled in, so a customer answering is not talking to a wall.
- You pay Twilio directly — Bring your own account — OpenLabor never resells your messaging at a markup.
Does OpenLabor integrate with Twilio?
Yes. Copy your Account SID and Auth Token from the Twilio console and paste them as `AccountSID:AuthToken` into the employee's Apps tab. They are stored encrypted. From then on, your AI employee uses Twilio autonomously as part of its day-to-day work.
What can an AI employee do with Twilio?
Connect Twilio and your AI employee can text — sending confirmations, reminders, and alerts from your business number, and reading the replies that come back. Highlights: texts that get read, your business number, whatsapp on the same wire.
How do I connect Twilio to OpenLabor?
Copy your Account SID and Auth Token from the Twilio console and paste them as `AccountSID:AuthToken` into the employee's Apps tab. They are stored encrypted. From then on you just delegate work — in chat, on a schedule, or via triggers — and your employee uses Twilio on its own.
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