Build your reply library
The twenty replies that cover most of your tickets, in your own tone.
Run by Support Agent.
What you fill in
- Period to learn from
What happens when you start it
- Read the conversations
- Group the repeats
- Learn the house tone
- Write the macros
- Publish the deliverable
What does "Build your reply library" do?
You fill in one field — period to learn from — and an AI Support Agent takes it from there: read the conversations, group the repeats, learn the house tone, write the macros, publish the deliverable. You can close the tab — the run continues on the server, and what lands is a finished file in your Content, not a conversation to read back.
Who runs it, and how long does it take?
The AI Support Agent — hire one and this comes with it, with nothing to install or switch on. A run takes about 9 minutes and you are told when the file lands.
What do I need to connect first?
It needs Intercom connected.
All OpenLabor superpowers