Clear the ticket queue
Every open ticket triaged, with its reply written — and the ones only you can answer flagged.
Run by Support Agent.
What you fill in
- Which tickets?
- Send, or draft for you?
- What must never be answered without you?
- These are drafted for you and never sent, whatever you picked above.
- Anything the answers depend on?
- Policies, prices, dates — what you would tell a new hire on day one.
What happens when you start it
- Read the open tickets
- Sort by urgency
- Write every reply
- Send what is safe
- Publish the deliverable
What does "Clear the ticket queue" do?
You fill in 4 fields — which tickets, send, or draft for you, what must never be answered without you and anything the answers depend on — and an AI Support Agent takes it from there: read the open tickets, sort by urgency, write every reply, send what is safe, publish the deliverable. You can close the tab — the run continues on the server, and what lands is a finished file in your Content, not a conversation to read back.
Who runs it, and how long does it take?
The AI Support Agent — hire one and this comes with it, with nothing to install or switch on. A run takes about 14 minutes and you are told when the file lands.
What do I need to connect first?
It needs Intercom connected.
All OpenLabor superpowers